This is a Japanese effects brand Vivie's overseas online shopping page.

Vivie's official website URL: https://vivie-effect.com/
(In Japanese only, sorry.)

It is operated by CygnusEntertainment, the manufacturer and seller of Vivie products, and sells them directly from Japan.

Please be sure to read the following instructions before using this service.

■About product inventory
Please note that the number of items in stock on this site may take some time to be reflected.
If the item is in stock, it will be shipped within 1 week after payment is made, and if it is not, it will be shipped within 2 months.
If you are in a hurry, please contact us via the CONTACT page to inquire about availability before placing your order.

■About delivery
We will ship by EMS.
Please check the shipping costs for your area when you place your order, as they will be added automatically.

■About the product description
If the product comes with an instruction manual, an English version of the instruction manual will be included.

■Return and Cancellation Policy
Cancellations prior to shipment can be made on the BASE website in accordance with the BASE regulations.
In case of cancellation, return or refusal to receive the product (including return due to incorrect address, etc.) after the product is shipped, we will refund the product after deducting the shipping cost and bank transfer fee for the refund.

■About the repair of initial defects and faulty products
All non-cable products come with a 3-year warranty.
In the case of initial defects, we will repair or replace the product at our expense of round-trip shipping costs if you contact us within one week of receiving the product.
For repairs after one week, we ask that both parties pay for the shipping costs.　Please refer to the warranty for more information.

If you have any other questions, please contact us from the CONTACT page.